Privacy Policy

1. Who We Are

Labour Connect is a Canadian company offering staffing solutions, immigration services, payroll processing, and workplace training. Your privacy is important to us, and we are committed to safeguarding your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

2. What Information We Collect

We collect personal and business information based on the service you use:

a. General Information (all services)

• Name, contact info, email, address, phone
• Identity documents (e.g., passport, ID), if required
• Communication history
• Employment or service preferences

b. Staffing & Payroll

• SIN (only when necessary for employment)
• Resume, work experience, educational background
• Timesheets, banking info (for payroll processing)
• Employer records and contact details

c. Immigration Services

• Personal immigration history
• Family background, financial and medical documents
• Government-issued documents (e.g., work permits, PR cards)
• Legal case records and application files

d. Training Services

• Enrollment details
• Course progress and certifications
• Performance feedback (if applicable)

e. Website Usage

• IP address, cookies, browser info
• Pages visited and interaction data

3. How We Use Your Information

Your data is used for:

• Providing staffing and recruitment services
• Processing payroll and handling taxation records
• Delivering training, issuing certifications, maintaining training records
• Preparing and filing immigration applications with authorized representatives (RCICs)
• Communicating updates, confirmations, or marketing (with your consent)
• Legal compliance (e.g., LMIA, CRA, IRCC)

4. Consent

We collect personal data only with your knowledge and consent. Consent may be:

• Express: signed forms, verbal confirmation
• Implied: through website use, job application, or service inquiry

You may withdraw consent at any time, subject to legal or contractual limitations.

5. Sharing Your Information

We may share your information with:

• Employers, when matching you for job roles
• Government agencies (IRCC, CRA, WSIB, etc.)
• Authorized third-party service providers (e.g., background checks, payroll processors)
• Immigration consultants (RCICs), lawyers, or representatives
• Law enforcement or regulatory bodies, if required by law

6. How We Protect Your Information

• Data encryption and secure storage systems
• Access restricted to authorized staff
• Regular audits and backups
• Security protocols on all digital platforms

7. Retention Policy

Your data is retained as long as necessary for:

• The duration of service delivery
• Legal compliance (e.g., tax, employment, immigration laws)
• Record-keeping obligations under federal/provincial laws

After this period, data is securely deleted or anonymized.

8. Your Rights

You can:

• Request access to your personal data
• Request corrections
• Withdraw your consent
• File complaints with the Office of the Privacy Commissioner of Canada

9. Cookies & Tracking Technologies

Cookies are used for analytics and functionality. You can disable them via browser settings. Some features may be limited as a result.

10. Changes to This Policy

This policy may be updated. All updates will be posted on our website with the revision date.